Privacy Policy | Lacunagather

Effective Date: 5 Dec 2024

At LacunaGather, we are committed to protecting your privacy and ensuring a safe and secure user experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our event application ("LacunaGather" or "the App"). By using LacunaGather, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you use LacunaGather:

a. Personal Identification Information

Account Information: When you create an account on LacunaGather, we collect your name, email address, phone number, and other information you provide during the registration process.
Profile Information: If you choose to complete your profile, we may collect additional information, such as a photo, bio, job title, company, etc.

b. Event-Related Information

Event Participation: We collect data related to events you register for, attend, and interact with. This may include event preferences, session attendance, and feedback you provide about events.

c. Device and Usage Information

Technical Data: We may collect information about the devices you use to access LacunaGather, such as your IP address, browser type, operating system, and device type.
Usage Data: We track how you use the App, including features you interact with, the events you attend, and your navigation patterns within the App.

d. Location Information

Geolocation Data: If you grant us permission, we may collect your location to enhance event recommendations and provide location-specific services (e.g., venue maps, nearby sessions).

e. Communication Data

Messages and Notifications: We may collect and store any communications you send through the App, such as messages to other users or event organizers.

2. How We Use Your Information

We use the information we collect for the following purposes:

Account Management: To create and maintain your account, manage your preferences, and personalize your event experience.
Event Registration and Communication: To register you for events, send event-related updates, notifications, and reminders.
Improve the App: To analyze usage trends, improve the functionality of the App, and provide a better user experience.
Marketing and Promotions: With your consent, to send you marketing materials, newsletters, and promotional offers related to upcoming events, products, and services.
Customer Support: To provide you with support, respond to inquiries, and resolve issues.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

With Event Organizers: If you register for an event, your information (such as name, email, and event preferences) may be shared with the event organizers to facilitate your participation and communication.
With Service Providers: We may share your information with third-party service providers who assist us with operations, such as hosting, data analysis, payment processing, and customer support.
For Legal Compliance: We may disclose your information when required by law, to comply with a subpoena, or if we believe such action is necessary to protect our rights or the safety of others.

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

a. Access and Update Your Information

You have the right to access and update the personal information you have provided to us. You can update your account information directly through the App or contact us at [email/contact info].

b. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

c. Opting Out of Marketing

You can opt out of receiving marketing emails and notifications by following the unsubscribe instructions in our communications or adjusting your notification settings in the App.

d. Deleting Your Account

If you wish to delete your account and associated data, you can request account deletion by contacting us at [email/contact info]. Please note that certain data may need to be retained for legal reasons.

e. California Residents

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA). You can request to know what personal information we have collected, request deletion of your personal information, and opt-out of the sale of your information (if applicable).

6. Cookies and Tracking Technologies

LacunaGather may use cookies and other tracking technologies to enhance your experience, analyze usage, and gather information about your interactions with the App. You can control cookie settings through your browser or device settings, though disabling certain cookies may affect some features of the App.

7. Children’s Privacy

LacunaGather is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted in the App and the updated policy will take effect as of the "Effective Date" indicated at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

LacunaGather Privacy Team

[email protected]

This Privacy Policy was last updated on 5 Dec 2024.